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I've seen several people post about this and I've replied here and there but it's probably lost so I thought I should just make an info post about it.
Several years back, the SolarBridge manager stopped being monitored remotely, leaving all owners high and dry for many.
Local Access
This meant your only option was to connect directly to the manager, locally, on your own LAN to see how the panels and output is doing. Many were not aware of this so thought they would never be able to see the results again. All you need to do is find the IP that the manager has on its display then use a browser on the same LAN and you'll reach it. Login is 'admin', and password is 'admin'.
Starting application error
In some cases, the manager no longer seems to work or shows 'Starting application' and you can never see the dashboard.
This is a technical problem that requires knowing about Linux operating systems and how to access the device.
There is no such thing as a technical manual that I know of. There is a user manual but it doesn't get into the OS. Only the developers know about this device and they will never share the information. It's an embedded system running an old OS and there is no connection for keyboard/monitor, it's by ssh only.
The reason you are seeing 'Starting application' making the manager look like it's working is most likely, the storage is full.
When they shut down the remote monitoring services, the manager would collect all this data but not be able to do anything with it. Since it could not be sent and the developers didn't consider this, the files end up remaining on the system until it fills it up. This prevents the software from running correctly but it is still running.
No longer getting credits
When it runs out of space, it stops being able to generate the display as well and unfortunately, is also not able to update the second meter that the power company uses to keep track of your usage. This means it's running, generating power but it's 100% wasted.
In my case, there was something more. Many of my inverters seemed to be dead and were going to be replaced until the solar company I bought from left me hanging. After around three years or so, they stopped working on my system and I was left hanging to figure it out on my own.
The interesting thing I found was that many of my inverters were just fine, they were simply software disabled. There is a software command you can send to the inverters which disables their output being used, as if there was a grid failure. I re-enabled them using software commands and most of them came back.
To me, this smelled like a scam. PurSolar (Arizona) would getting paid for support work AND get a free inverter replacement by the manufacturer they would then sell to other customers.
That or they really hated working on my system and wanted to get out of it somehow. They always found a way to make me the bad guy. They would barely respond to me then wonder why I would get impatient for example.
Anyhow, for anyone wanting to better understand what is happening or was happening to their SolarBridge manager, this post is here for you.
Several years back, the SolarBridge manager stopped being monitored remotely, leaving all owners high and dry for many.
Local Access
This meant your only option was to connect directly to the manager, locally, on your own LAN to see how the panels and output is doing. Many were not aware of this so thought they would never be able to see the results again. All you need to do is find the IP that the manager has on its display then use a browser on the same LAN and you'll reach it. Login is 'admin', and password is 'admin'.
Starting application error
In some cases, the manager no longer seems to work or shows 'Starting application' and you can never see the dashboard.
This is a technical problem that requires knowing about Linux operating systems and how to access the device.
There is no such thing as a technical manual that I know of. There is a user manual but it doesn't get into the OS. Only the developers know about this device and they will never share the information. It's an embedded system running an old OS and there is no connection for keyboard/monitor, it's by ssh only.
The reason you are seeing 'Starting application' making the manager look like it's working is most likely, the storage is full.
When they shut down the remote monitoring services, the manager would collect all this data but not be able to do anything with it. Since it could not be sent and the developers didn't consider this, the files end up remaining on the system until it fills it up. This prevents the software from running correctly but it is still running.
No longer getting credits
When it runs out of space, it stops being able to generate the display as well and unfortunately, is also not able to update the second meter that the power company uses to keep track of your usage. This means it's running, generating power but it's 100% wasted.
In my case, there was something more. Many of my inverters seemed to be dead and were going to be replaced until the solar company I bought from left me hanging. After around three years or so, they stopped working on my system and I was left hanging to figure it out on my own.
The interesting thing I found was that many of my inverters were just fine, they were simply software disabled. There is a software command you can send to the inverters which disables their output being used, as if there was a grid failure. I re-enabled them using software commands and most of them came back.
To me, this smelled like a scam. PurSolar (Arizona) would getting paid for support work AND get a free inverter replacement by the manufacturer they would then sell to other customers.
That or they really hated working on my system and wanted to get out of it somehow. They always found a way to make me the bad guy. They would barely respond to me then wonder why I would get impatient for example.
Anyhow, for anyone wanting to better understand what is happening or was happening to their SolarBridge manager, this post is here for you.
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