Just an update for anyone following:
After a couple days SolarEdge got back to me and asked for some photos and a couple additional questions. I sent those over to them on Friday and today they approved the RMA for the inverter.
Not a bad support experience, a little slow, but no need to be on the phone for hours so I appreciate that.
I'll update again once we get the new inverter and get it installed.
After a couple days SolarEdge got back to me and asked for some photos and a couple additional questions. I sent those over to them on Friday and today they approved the RMA for the inverter.
Not a bad support experience, a little slow, but no need to be on the phone for hours so I appreciate that.
I'll update again once we get the new inverter and get it installed.
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